2FA4Teams

Privacy Policy

Effective Date: June 1, 2025

Welcome to 2FA4Teams ("2FA4Teams," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Personal Identifiable Information (PII):

• Identity Data: Such as your name and email address.
• Business Data: Such as your business name, if provided.
• Contact Data: Such as your email address for account management and communication.

Service Data:

• Assigned Phone Numbers: We assign real phone numbers to you for the purpose of receiving Two-Factor Authentication (2FA) codes.
• Forwarding Preferences: Your choice of forwarding 2FA codes (Slack, Email, or custom webhook) and the associated details (e.g., Slack workspace, email address, webhook URL).
• Message Content: We process the content of SMS messages (2FA codes) solely for the purpose of forwarding them according to your preferences. We do not intentionally store 2FA codes after they have been forwarded, though they may be incidentally present in system logs (e.g., email sending logs) for a limited period as part of routine system operations. We do not otherwise analyze or use the content of these 2FA codes.

Usage Data:

• Information about how you use the Service, such as access times, pages viewed, and the page you visited before navigating to our Service.
• Logs of numbers assigned and forwarding activity.

Tracking and Cookies Data:

• We use cookies and similar tracking technologies (like pixels) to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
• We use cookies to track your login state.
• Analytics: We use third-party Service Providers like Google Analytics to monitor and analyze the use of our Service. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site.
• Advertising Pixels: We use tracking pixels from third-party platforms such as Meta (Facebook/Instagram) and LinkedIn. These pixels allow us to measure the effectiveness of our advertising campaigns, create custom audiences, and deliver targeted advertising. These platforms may collect information about your interaction with our website, such as pages visited and actions taken.

Payment Information:

• Subscription payments are managed by our external Merchant of Record, PayPro Global. We do not directly collect or store your full payment card details. PayPro Global will collect payment information necessary to process your subscription. We recommend you review PayPro Global's privacy policy to understand how they handle your payment information.

2. HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide, operate, and maintain our Service, including assigning phone numbers and forwarding 2FA codes as directed by you.
• Process your subscription payments through our Merchant of Record.
• Notify you about changes to our Service, including updates to our policies.
• Respond to your comments, questions, and provide customer support via [email protected].
• Monitor and analyze usage and trends to improve your experience with the Service and to improve the Service’s functionality.
• Deliver targeted advertising, promotions, and other information regarding our Service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity, including prohibited uses of the Service.
• Comply with legal obligations.

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including:
  • Payment Processing: PayPro Global for managing subscriptions and payments.
  • Analytics Providers: Google Analytics for understanding service usage.
  • Advertising Platforms: Meta and LinkedIn for advertising and campaign measurement.
  • Cloud Hosting Providers: Cloudflare for data storage and processing.
  • Telecommunication Partners: We share necessary information (such as the need to provision a number) with telecommunication partners to provide you with the real phone numbers used by the Service.
  These third-party service providers are obligated to protect your data and are restricted from using your PII for any other purpose than to provide the services they are contracted to perform.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your PII for any other purpose with your consent.

We do not sell your PII to third parties.

4. TRACKING TECHNOLOGIES (COOKIES AND PIXELS)

• Cookies: We use cookies to maintain your login state and for other essential website functionalities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
• Pixels (Web Beacons): We use pixels from Meta and LinkedIn on our Service. These pixels help us track conversions from ads, optimize ads, build targeted audiences for future ads, and retarget people who have already taken some kind of action on our website.
• Google Analytics: We use Google Analytics to understand how our Service is being used. Google Analytics uses cookies to collect information like your IP address, time of visit, whether you are a return visitor, and any referring website. This information is used to evaluate your use of the Service and to compile statistical reports on Service activity.

You can opt-out of many third-party analytics and advertising cookies by visiting the Network Advertising Initiative (NAI) opt-out page at http://optout.networkadvertising.org/ or the Digital Advertising Alliance (DAA) opt-out page at http://optout.aboutads.info/.

5. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. These include SSL for data in transit, and authorization and authentication mechanisms to protect access to your account and data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

6. DATA RETENTION

We will retain your PII and usage data indefinitely unless you request its deletion. If you request deletion of your data, we will take reasonable steps to remove it from our active systems, subject to any legal obligations to retain certain information (e.g., for financial record-keeping or to resolve disputes). Please note that some data may remain in our backup systems for a limited period. System logs, which may incidentally contain 2FA codes or other data, are subject to our standard log retention policies.

7. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete. You can typically update your account information through your account settings.
• The right to erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions. You can request deletion by contacting [email protected].
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].

8. INTERNATIONAL DATA TRANSFERS

Your information, including PII, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Our Service is hosted by Cloudflare, which has a global network of servers. If you are located outside the United States and choose to use our Service, please note that we transfer data, including PII, to the United States and other locations where Cloudflare operates for processing.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. If you are a resident of the European Economic Area (EEA) or other regions with comprehensive data protection laws, we will ensure appropriate safeguards are in place before transferring your data. As we expand globally, we will update this policy to reflect compliance with specific regional requirements such as GDPR.

9. CHILDREN'S PRIVACY

Our Service is not directed to individuals under the age of 13. We do not knowingly collect PII from children under 13. If you are a parent or guardian and you are aware that your child has provided us with PII, please contact us. If we become aware that we have collected PII from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers. We recommend that individuals be at least 18 years of age or the age of legal majority in their jurisdiction to use our Service and enter into a subscription.

10. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise those rights. For more details about the PII we have collected over the last 12 months, including the categories of sources, please see Section 1 above. We collect this information for the business and commercial purposes described in Section 2 above. We share this information with the categories of third parties described in Section 3 above. We do not "sell" (as defined in the CCPA) PII.

California residents have the right to:

• Request access to their PII.
• Request deletion of their PII.
• Opt-out of the sale of their PII (though we do not sell PII).
• Non-discrimination for exercising their CCPA rights.

To exercise your rights, please contact us at [email protected].

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by sending an email to the email address associated with your account and by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:
[email protected]